You do not need printed tickets for any event purchased through us. You can download your tickets directly to your Apple or Google wallet or just open them from your email.
If you have purchased tickets through us you would have received two emails right away.
The email with subject "Your tickets" contain individual links "View ticket" for every ticket in your transaction and the email with subject "Your order" has a button "View order" from where you can download all of of the tickets together.
If you still need help, just email tickets@opentickets.co.za
and we will get back to you right away.